Social governance

Experience from around the world shows that effective government electronic services can promote connections and business transactions between citizens and governments. It is a general trend for governments to use advanced technology to develop and improve service quality. In recent years, many international organizations have also continued to pay attention to the situation of local governments. .

Looking around the world, many governments are facing the challenge of building public trust. The SAR government is no exception in this regard. Although this is not a problem unique to Hong Kong society, it is generally believed that the stronger the foundation of trust between the government and the people, the more conducive it is to governance and the sustainable development of society.

The divisions and divisions that have emerged in Hong Kong society in recent years have attracted much attention, and uniting the society has become Chief Executive Carrie Lam Cheng Yuet-ngor's top priority after taking office. The deep-seated contradictions in society in terms of economic development, people's livelihood and political system have not been properly resolved. At the same time, there are data showing that people's sense of belonging to Hong Kong has declined, the Gini coefficient has reached a new high, the income gap between people has continued to widen, and upward social mobility has become more difficult. All of the above have raised concerns about the tolerance and care that Hong Kong has always cherished. and other social values have been severely impacted. Repairing the cracks in society is not easy.

The political environment in Hong Kong is full of challenges. Under one country, two systems, we need more talents to govern Hong Kong, improve governance and maintain good governance, and solve various social problems. The SAR government has implemented a political appointment system for nearly fifteen years. Each policy bureau has the ranks of director, deputy secretary and political assistant (the Civil Service Bureau does not have the ranks of deputy secretary and political assistant); the latter two are also regarded as cultivating local political talents. one of the important cradle.

The current SAR government has launched more than 100 public consultations, such as free television program licenses, voluntary health insurance schemes, amendments to the Copyright Ordinance, and retirement protection. However, many consultations have not only failed to gain the support and trust of the general public and young people , and even caused social controversy. A recent related study by the Youth Entrepreneurship Research Center found that many young people interviewed believed that the process of decision-makers handling consultation opinions was extremely opaque. Opinions submitted by citizens seemed to fall into a "black hole", receiving no interactive response from the government. It is also easy for the public to feel that "public opinion is not taken seriously".